- Wydawnictwo: McGraw-Hill
- Data wydania: 16 października 2009
- Liczba stron: 224
Transform Average Employees into
“I cannot think of a more important message and timely book.
20 Minutes to a Top Performer offers quick, simple techniques for managers to
improve their effectiveness in communicating with their teams.”
Steven Fine, vice president for administration,
Mount Sinai Medical Center, Miami Beach, Florida
“Alan has provided some of the best thinking on the issue of leadership conversations.
His book offers easy-to-implement suggestions for everything your team needs
to know about effective conversations!”
Al Miller, VP HR, Lockheed Martin Simulation,
Training and Support, Lockheed Martin
“This book is essential for leaders in today’s fast-paced and do-more-with-less environment.”
Dan Russi, VP, Customer Services, Ariba, Inc.
“Alan gives a how-to guide for managers of all experience levels. In twenty minutes and
three conversations, he’s captured the essence of managing and leading.”
Ron Sacchi, director, Organizational Learning and Development, Gilead
“It is great news for the business and professional community to see a book emerge with
practical tips for having intelligent interactions in traditionally sensitive areas of
communication. Many books promise easily used guidelines
for a successful result—this one delivers!”
Pat Cramer, learning director, Honeywell Aerospace
About the Book
The key to long-term organizational success is
the ability to move employees to action. Easier
said than done, right? Not really. All it takes is three
simple 20-minute conversations.
Alan Vengel has spent 25 years helping Fortune 500
companies empower their employees to perform at
peak efficiency, generating measurable results
organization-wide. Now, in 20 Minutes to a Top
Performer, Vengel shares the secret to his and his
clients’ success: good old-fashioned communication.
Inside, he explains how to engage your
employees through specific, focused conversations,
of which there are exactly three:
Focusing on performance and feedback
Focusing on engagement and interests
Focusing on support and development
Vengel dissects these types of conversations to
illuminate how, why, and when to initiate each one.
The conversations are not meant to be technical.
They won’t be uncomfortable or combative. They will
simply be . . . conversations. And you’ll be surprised
at how quickly you see results. Your people will become
better team players, take greater enjoyment in
their work, tackle problems with verve, and, in the
end, contribute valuable talent to your organization
for the long term.
Managers are facing unprecedented demands to do
more with less—a trend that is clearly not going to
reverse in the foreseeable future. You don’t need a Harvard Business School degree or expensive new
technology to empower your workforce. All you need
is the drive to make change happen.
20 Minutes to a Top Performer is a blueprint to helping
your people succeed. And when they succeed,
you and the entire organization succeed.
Table of contents
Introduction: Why 20 Minutes?
Part One: Coaching is Hot, but Over-Engineered
Ch 1: The 20-Minute Coaching Conversation
Ch 2: Want Some Feedback? No, Thanks!
Ch 3: Cold...Warm...Warmer...Hot! (Or, Why Giving Feedback is As Easy As Child's Play)
Part Two: Motivation Matters
Ch 4: the 20-Minute Motivation Conversation
Ch 5: Focus and Make it Real
Ch 6: Never, Never, Ever Give Up
Part Three: Mentoring for Development
Ch 7: The 20-Minute Mentoring Conversation
Ch 8: You've Got a Story - Your Life
Ch 9: Feeling Comfortable, Or Just Stale
Conclusion: Putting it All Together
Alan Vengel is the founder of Vengel Consulting
Group, a global firm that has helped hundreds of
Fortune 1000 companies improve employee performance
and boost overall organizational success.
He is the author of The Influence Edge: How to Persuade
Others to Help You Achieve Your Goals and
coauthor of Sprout! Everything I Need to Know about
Sales I Learned from My Garden. Vengel lives in