- Wydawnictwo: McGraw-Hill
- Data wydania: 7 stycznia 2010
- Liczba stron: 784
- Thomas Bateman
- Scott Snell
Bateman and Snell’s Management: Leading&Collaborating in a Competitive World is a text with a fully modernized functional approach. This text is maintaining the four traditional functions of planning, organizing, leading, and controlling, while modernizing and re-visioning the concepts as delivering strategic value, building a dynamic organization, mobilizing people, and learning and changing.
Bateman/Snell’ results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman&Snell remind students of these five dimensions and their impact on the “bottom line” with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.
Table of contents
Part One Foundations of Management1. ManagingAppendix A The Evolution of Management2. The External Environment and Organizational Culture3. Managerial Decision MakingPart Two Planning: Delivering Strategic Value4. Planning and Strategic Management5. Ethics and Corporate ResponsibilityAppendix B Managing in Our Natural Environment6. International Management7. EntrepreneurshipAppendix C Information for EntrepreneursPart Three Organizing: Building a Dynamic Organization8. Organization Structure9. Organizational Agility10. Human Resources Management11. Managing the Diverse WorkforcePart Four Leading: Mobilizing People12. Leadership13. Motivating for Performance14. Teamwork15. CommunicatingPart Five Controlling: Learning and Changing16. Managerial Control17. Managing Technology and InnovationAppendix D Operations Management in the New Economy18. Creating and Managing ChangeGlossaryNotesPhoto CreditsIndexes