Używamy cookies, aby ułatwić korzystanie z Portalu. Możesz określić warunki przechowywania, dostępu do plików cookies w Twojej przeglądarce. Dowiedz się więcej.
strona główna Strona główna | Nowości | Promocje | Zapowiedzi Twoje konto | Zarejestruj | Schowek | Kontakt | Pomoc
mapa działów
Szukaj: szukanie zaawansowane
Koszyk
Książki \ Aplikacje \ CRM

Microsoft Dynamics CRM 2016 Unleashed (includes Content Update Program): With Expanded Coverage of Parature, ADX and FieldOne Język: 2

978-0-672-33760-4

Cena Brutto: 235.20

Cena netto: 224.00

Ilość:
Wersja: Drukowana
Autor Marc Wolenik
Liczba_stron 1520
Wydawnictwo Sams
Data_Wydania 2016-10-25
Microsoft

Dynamics CRM 2016

Unleashed (includes Content Update Program): With Expanded Coverage of Parature, ADX and FieldOne


Microsoft Dynamics®CRM 2016 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, managing, and securing every new Online and On-Premises version of Dynamics CRM 2016. Leading Dynamics implementer Marc Wolenik presents comprehensive coverage of configuring, customizing, and operating Dynamics to serve your organization’s unique needs. He illuminates Microsoft’s renewed focus on services, via the Interactive Service Hub (ISH) and advanced cross-platform mobile client support. You’ll also find extensive new coverage of key enhancements including xRM, Adxstudio Portals, FieldOne, Parature, Voice of the Customer, and FantasySalesTeam gamification.



In addition, this book is part of Sam’s Content Update Program. As Microsoft updates features of Windows 10, sections of this book will be updated or new sections will be added to match the updates to the software. The updates will be delivered to you via a free Web Edition of this book, which can be accessed with any Internet connection.


Wolenik’s example-rich guidance will be invaluable to every IT professional who intends to work with Dynamics CRM 2016, regardless of her experience with Dynamics, Salesforce, or other CRM solutions. Drawing on extensive insider knowledge, he systematically explains how Dynamics CRM 2016 works, why it works that way, and how to maximize its value. You’ll find proven best practices for using every significant Dynamics capability information available in no other book.

 

Detailed information on how to…

 

  • Compare each version of Dynamics CRM 2016, make your best choice, and deploy painlessly
  • Leverage Dynamics CRM 2016 as a complete customer engagement solution for all channels and devices
  • Quickly apply capabilities that previously required extensive programming or complex workarounds
  • Efficiently manage accounts, leads, campaigns, collateral, cases, contacts, opportunities, orders, products, quotes, invoices, teams, and more
  • Integrate schedules, cases, contacts, and product/service information
  • Build powerful automated workflows, processes, and complete solutions
  • Customize product catalogs to reduce SKUs, create bundles, and define up-sells or cross-sells
  • Capture the Voice of the Customer with powerful new survey tools
  • Build state-of-the-art customer service dashboards
  • Create seamless, mobile-optimized self-service web portals with Adxstudio
  • Make CRM more fun and compelling with FantasySalesTeam games
  • Extend Dynamics CRM 2016 with custom plug-ins and add-ons



Pragniemy Państwa zapewnić, iż dokładamy wszelkich możliwych starań, by opisy książek i podręczników, zawarte na naszych stronach internetowych, zawierały bieżące i wiarygodne materiały. Może jednak, mimo naszych wysiłków, w opisy książek wkraść się przekłamanie z naszej strony niezamierzone. Nie może to stanowić powodu do roszczeń. O ile macie Państwo jakiekolwiek pytania lub wątpliwości - prosimy o kontakt z naszym ekspertem lub działem handlowym. Postaramy  się odpowiedzieć na wszystkie Państwa pytania zanim podejmiecie Państwo decyzje o złożeniu zamówienia.
#

powrót
 
Produkty Podobne
Microsoft Dynamics CRM 2016 Unleashed (includes Content Update Program): With Expanded Coverage of Parature, ADX and FieldOne
Building on SugarCRM
Working with Microsoft Dynamics CRM 2011
Microsoft Dynamics CRM 2011 Step by Step
Oracle CRM On Demand Dashboards
CRM at the Speed of Light, Fourth Edition
Programming Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 4.0 Step by Step
Working with Microsoft Dynamics CRM 4.0, Second Edition
Więcej produktów